Trespass epitomises affordability and quality within all of its products and has established itself as a destination both online and across our growing 200+ retail stores. Continued growth across key online channels, has resulted in the need to further strengthen our existing ecommerce team.
We now have an exciting opening for an Operations Executive whose main focus will be to ensure that the ecommerce department’s internal business procedures are running effectively, whilst overseeing day to day Customer Service and fulfilment matters.
Key duties will include:
Working alongside the Ecommerce Manager to plan and manage change through the Business and develop our long-term international strategy.
Manage the planning, delivery and reporting of all key promotional activity.
Administrative management such as financial accounts, billing and deliveries.
Manage quality assurance programmes and implement the quality strategy for the ecommerce channels
Managing both the onsite and offsite customer support team, readying them for the international rollout.
Report and monitor sales, key metrics and promotions while forecasting short and long term sales for monthly trade meetings and stock allocation.
Analyse trading patterns and understand the sales curve, identifying opportunities to maximize profitability through budgeted acquisition and marketing strategies.
Suitable candidates must demonstrate the following:
Will ideally have worked within an operational role for a fast moving business.
Have strong leadership skills, encouraging team work and creativity.
Good problem solving and project management skills
Working knowledge of ERP systems
Have a proven track record of change management to support business growth
Advanced Excel skills
Demonstrates resilience, and works well under pressure
E-commerce experience is beneficial but not essential
This job is based in Glasgow, at our prestigious Global Headquarters.
To apply for this role please write, including a copy of your CV, either:
In writing to, Richard Harris, Trespass International, 149 Vermont Street, Kinning Park, Glasgow, G41 1LU.