Returns & Refunds

When returning any item bought at trespass.com/us please contact our support team here. with your order number, which item and your reason for return.

Our customer support team will be in touch to advise you of next steps.

Please follow their instructions and retain your proof of postage and tracking number.

To return any items please read our terms and conditions below:

You can return any item for a refund within 21 days of receiving your original order, there will be no refund of any shipping cost for unwanted items returned to us.

Unless face coverings, swimwear, underwear, baselayers or socks purchased online are faulty, we are unable for hygiene reasons to accept a return, provide a refund or exchange any of these products if the original packaging and/ or hygiene seal has been removed or broken.

We'll refund the price you purchased your item at - this includes sale items.

All goods will be inspected on return.

The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly and can’t get damaged on the way, please keep your tracking number and proof of postage.

We are not responsible for any items that are returned to us by mistake.

We try hard to accept all returns and they don’t need to be in the original box or bag, as long as they're securely packed. Where possible, returned items should include tags and any packaging e.g. shoes should be returned with the original shoe box.

In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.

We require you to obtain proof of postage. Our returns address is: Trespass, PO774448, Steamboat Springs, CO 80477

Did you order from Trespass eBay or Trespass Amazon? If so, please contact the seller directly for return address and instructions.

Multibuys- For example 2 for $20 set price promotions - If for any reason you wish to return BOTH items purchased you will be refunded the promotion offer price. However, if you wish to return only one out of the two items, the promotion will no longer be valid and you will be refunded the difference of the full price item to the promotion price.

For any Trespass items that have been purchased from a 3rd party, please contact the sellers Customer Service Department directly.

It can usually take up to 10 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed.

Once your return has been complete, we’ll send you an email letting you know whether a refund or exchange has been processed. This is usually within 4 day of your return being received.

Any refund will be automatically issued to the payment method you used to place your original order. This typically takes 5 working days, depending on your payment method issuer.

If you’ve returned more than one order/item in the same parcel, please allow 24 hours for all your returns to be completed.

If your return has not reached us after 10 working days, please track your items to see their status. If you have still not received your refund or exchange please get in touch here.