We’re sorry to see you go – remember, your Trespass account is free and enables you to shop with us without having to enter your details each time. You’ll also receive our newsletters and be able to take advantage of the exclusive discounts and promotions on the website.
However, if you still wish to close your account, please contact our Customer Care Team with the following information:
- Your full name
- Your billing address
- Your registered email address
Once this information has been confirmed, we’ll deactivate your account and send you email confirmation.
If you wish to activate your account after it has been closed, all you need to do is contact us to let us know you want to open your account. We can then arrange for this once we have confirmed the information outlined above. Alternatively, you can register with a different email address here.
If you do not wish to receive our newsletters and emails then you can unsubscribe to our mailing list. You can do this by clicking on the link at the bottom of any of our emails or through your account. All you need to do is click “Edit” under the details section and untick the member communication boxes. Please note, it can take up to 10 days for the change to take effect.
Also, you can log into your account, select Newsletter subscriptions, untick the relevant box and click save.
If you would like to receive our newsletters again after unsubscribing, you can re-subscribe by contacting our Customer Care Team.