alexThese shoes are extremely comfortable and a good fit but unfortunately after 12 weeks I found a hole in the heel of the sole where it had worn through a bit. I took them back to the shop in Sunderland where I bought them and the staff couldn't have been more helpful. Darren the sales assistant went the extra mile to help me and immediately offered to exchange them. I was happy with this but unfortunately they weren't in stock in my size. Darren sent out an email across the country to locate a pair for me and the people in the Shrewsbury branch replied and sent them to the Sunderland branch. This was all within a week so thank you Shrewsbury and a big thank you to Darren in the Sunderland shop who provided an excellent standard of customer care and service .
For customer care and service Darren here are 10 stars ********** Thank you. The shoes are very comfortable and watertight .
ElleI bought these for work and they're super comfy! Also got me through 2 weeks in Florida - including water rides and everglades! A cute shoe.